Terms and Conditions

These Terms and Conditions May Change:

  • We reserve the right to update or modify these terms and conditions without prior notice. Your use of our website constitutes your agreement to follow and be bound by the updated terms and conditions. We recommend reviewing them whenever you visit our website.

Limitations of Liability:

  • DULGE shall not be responsible or liable for any damages to your computer or other property caused by accessing or using our website. In no event will DULGE or its affiliates be liable for any indirect, special, punitive, incidental, or consequential damages arising from the use of our website, including lost profits or data. These limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.

Copyright and Trademark:

  • All material on our website is subject to copyright and trademark rights owned by DULGE. It may not be copied, reproduced, modified, posted, transmitted, or distributed without our prior written consent.

Products, Content, and Specifications:

  • Features, content, specifications, products, and prices on our website are subject to change without notice. We make efforts to accurately display product attributes, but we cannot guarantee that your computer will accurately display colors. The inclusion of products or services on our website does not imply their availability. It is your responsibility to comply with applicable laws regarding the use and sale of our products.

Shipping Limitations:

  • Orders will be shipped to the designated address as long as it complies with our shipping restrictions. Risk of loss and title pass to you upon delivery. You are responsible for filing any claims with carriers for damaged or lost shipments.

Duties and Taxes:

  • You are responsible for duties and taxes outside Singapore. Customs inspection and assessment of duties and taxes will be conducted according to each country's laws.

Your Account:

  • Maintain the confidentiality of your account and password. You accept responsibility for all activities conducted under your account. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders.

Exchange and Refund Policy 

  • New, unused full-price merchandise can be exchanged within 7 days of purchase at any boutique with the original receipt. After 7 days, exchanges are not allowed. We offer a no-refund policy, but merchandise qualifying for an exchange can be exchanged for store credits usable at our Singapore outlets. Sale merchandise cannot be exchanged or returned. All merchandise must be returned in sellable condition.

Exchange and Refund Policy (Online Shop):

Electronic Communications:

  • By visiting our website or sending us an email, you consent to receive electronic communications from us. These satisfy any legal requirement for written communications.

Exclusions of Warranties:

  • Our website is provided "as is" without any warranties, expressed or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee the uninterrupted or error-free operation of our website.

Please note that the above summary of the Terms and Conditions is provided for convenience purposes only. The complete and legally binding Terms and Conditions should be reviewed in detail on our website.